While the global outage is resolved, Skype remains silent

If you were one of those Skype users, who were unable to use Skype because of the global outage, sit back, the problem has been resolved. After three days of the blackout, the company announced the problem had been solved, without revealing what exactly happened.

Earlier this week, many Skype users in India, Pakistan, Japan, South Africa, multiple countries across Europe and selected countries in the United States, were unable login, make calls or send and receive messages. The outage began on Monday, June 19th. The issue wasn’t marked as fully resolved until Wednesday, June 21, 2017, at 18:00 GMT.

what about an official statement @skype - there are people who depend on skype for work... #skypedown

— Kat (@dearkatti) June 20, 2017

Today I realised how much I depend on Skype for remote working! #skypedown — Mike Hadlow (@mikehadlow) June 20, 2017

Typically, in cases of such outage, a company tries to keep the users in control by revealing what the issue was or steps were taken to resolve the issue. Skype didn't follow this protocol. Though it took three days for the Microsoft-owned Skype to address the issue, the company remained silent during the period.

There were also reports that a hacker group was behind the outage. In fact, a hacking group has claimed responsibility for the matter. As per a tweet, by a group called CyberTeam, the culprit is here.

Skype down by CyberTeam

Hello World !!!#SkypeDown - #SkypeOff - #CyberTeam

— CyberTeam (@_CyberTeam_) June 19, 2017

There have also been reports that it was a DDoS attack. Considering Microsoft’s decision to stay silent on an incident of this duration and scale, the rumour mill is starting to make some sense.