Vodafone Idea appoints ex-Ericsson chief Sanjay Jolly as EVP-Technology

Vodafone Idea (Vi) has appointed Sanjay Jolly as Executive Vice President (EVP) - Technology, Hub Operations. “We’re delighted to welcome Sanjay Jolly to VIL. Sanjay’s in-depth experience in the Technology domain will help us strengthen our customer experience. Before VIL, he was Head – Customer Operations at Ericsson,” the company said in a statement.

“Sanjay has joined as EVP-Technology, Hub Operations at Vodafone Idea Limited. He is a seasoned professional and has diverse experience in heading large scale Customer operations, managing comprehensive Network rollout and Technology Transformation programs,” the company added.

Recent appointments in Vodafone Idea

This comes days after Vi appointed Reema Jain as the Chief Digital Officer of the company, reporting to MD & CEO, Ravinder Takkar. Jain will lead digital strategy, execution and adoption across the company. Jain has over 19 years of work experience across IT Strategy, Technology Delivery, Digital Solutions, ERP, Transformation Project Management, Operational Excellence, DevOps and Agile Methodologies.

She was previously serving Unilever as Head of IT, responsible for Supply Chain delivering Digital solutions for Unilever’s global operations. Before this, she performed global roles of IT Director – Digital Integration and IT Director –Application Management at Unilever. Before joining Unilever, Reema worked with GE where her last role was Oracle Technology Leader.

Recently, ex-Jio chief Tanuja Rai Pradhan also joined VI as Head Consumer Insights in Marketing. Her new role incorporates understanding consumers and putting that in business strategies around the brand. She was Jio’s Head Special Projects, Consumer Insights and New Commerce Analytics. The special projects that she oversaw included technology interventions in the marketing function; on-ground marketing campaigns for different associations for sports, movies, corporate etc. She was also responsible for driving data monetization and analytics piece for new commerce - Jio Prime Merchant, or Jio Prime Partners Program.

Over the last few months, the telco has seen a handful of senior-level executive exit the firm. These include ex-CTO Vishant Vora, former legal head Kumar Das, ex-brand officer Kavita Nair and Chief Technology Security Officer (CTSO) Amit Pradhan. It also appointed Vivek Jain as the executive vice president of marketing and Mathan Babu Kasilingam as executive vice president of technology security.