The final surge towards the cloud

Monish Matthias, Senior Director, Software Development, Global Development Center, (Bengaluru), Sabre Corporation, writes about the fast changing technology scene during the COVID-19 crisis on the occasion of National Technology Day.

Unprecedented—would be the right word to use for the changes we have seen in the world due to COVID-19. COVID has initiated a massive cultural shift, towards a trust-based and output based model, far away from the micromanagement or physical presence based model. Here are a few technology transformations which will have a ripple effect on our lives.

Digital transformation would see an acceleration growth and adoption. We are witnessing a massive change in customer patterns due to digital wallets, surge in internet penetration, e-commerce will continue to see strong growth and online transactions will soar. Infrastructure providers will benefit as VPN usage grows and security becomes the core of everything we do.

Technology in hardware and personal digital accessories world will advance. Companies will move to laptops to ensure more mobility, individuals will invest more in personal digital accessories.

The investment will be heavily done in good enterprise solutions that support collaboration and real-time interactions. Business Continuity Planning tools and large scale advanced employee notification systems will take the centre stage.

Cloud will be the norm—Cloud adoption and usage has been on a surge for long, but this might be the final surge as organizations move to more sophisticated interactive and collaboration tools —they are all driven out of the cloud. Also on the personal front, data stored on the cloud will surge as one interface multiple devices concept grows (take your data anywhere).

Cybersecurity—With more machines connecting from different parts of the world on different connectivities, a wide range of ISP’s—the threat to the organizational assets will become higher and cybersecurity will become a focus area. Including tools such as scanners and two-factor authentication systems will gain priority.

Non touch technologies will evolve rapidly—Tools and devices that leverage technologies such as bluetooth, infrared, NFC, thermal scanners, vision recognition will surge as the social/physical distancing rules continue to be followed religiously.