ServiceNow's new Hyderabad R&D centre will focus on developing AI, ML capabilities

HYDERABAD, INDIA: IT services management company, ServiceNow recently announced further investment in Indian talent and technology with the opening of its new Hyderabad R&D Centre, which will be home to product engineering teams developing ServiceNow’s next generation AI and machine learning capabilities.

The new centre is ServiceNow’s first R&D operation in Asia and will support ServiceNow’s continued growth, with the company aiming to reach $4 billion in annual revenue in 2020.

The expansion brings up the number of ServiceNow offices to three in India. Growing from just two employees in Hyderabad in 2013 to over 500 today, the new centre has also doubled floor space in the city from 66,000 sqft to 132,000 sqft.

Mitch Young, VP & GM of APJ, ServiceNow said, “Hyderabad is one of the region’s most exciting technology centres that has rapidly established itself as a global software development hub. With access to world-class talent, superior infrastructure and a thriving technology sector, the city is a perfect match for ServiceNow’s continued growth and investment in the region. The opportunity for Indian organizations is vast and only growing, and the new centre represents an important step as we continue to expand across the region.”