According to Korea's Yonhap News, Samsung will be delaying shipments of its new flagship device. Amid recent reports of the device’s battery exploding while charging, the company will make the announcement shortly for global recall of its brand new Galaxy Note 7 smartphone.
This happens after certain complaints on social media that Galaxy Note 7 devices exploded while being charged.
Samsung spokesperson was recorded stating, “The problem with the phone was related to a faulty battery installed in less than 0.1 percent of the entire volume sold," to the Yonhap news.
“The problem can be simply resolved by changing the battery, but we’ll come up with convincing measures for our consumers,” the official told the news agency. “The most important thing is the safety of our customers and we don’t want to disappoint our loyal customers.”
However, Samsung is yet to confirm or deny the planned recall. “We will share the findings as soon as possible,” said the company. “Samsung is fully committed to providing the highest quality products to our consumers.”
Samsung Galaxy Note 7 is company’s latest flagship device, which was launched globally on August 2. A report in The Korea Herald says that 4 lakh units of the Galaxy Note 7 have been sold in Korea alone. It also highlights that explosions have only been reported on smartphone units with ITM battery pack.
For Indians, though, this won’t be an issue as only pre-orders have begun and units have not yet been shipped out.