RJio lashes out at Airtel, Vodafone & Idea for over 10cr call failures a day

MUMBAI, INDIA: With over 10 crore call failures per day between RJio and the other three incumbent operators, Reliance Jio Infocomm Limited (RJIL) has lashed out at Airtel, Vodafone and Idea for not paying heed to the new interconnections requirement, despite several reminders.

Although there is a requirement of 4,000 - 5,000 points of interconnect(PoI) per operator, the interconnections released are less than 2,000 by Airtel, about 1,500 by Vodafone and close to 1,600 by Idea, which has added to the customers' woes only, Reliance Jio said in a statement.

RJio even questioned the intent of these operators as it said, "The deliberate move to not provide sufficient interconnection capacity, as is apparent from the above numbers, is clearly aimed at hindering RJIL’s entry into the sector and is depriving Indian customers from enjoying superior HD voice services being offered by RJIL."

Besides this, most of the Mobile Number Portability (MNP) requests to the three operators are also getting rejected for unsubstantiated reasons, said the company further.

RJIL hopes that the incumbent operators will enhance the PoI's sufficiently to meet their license obligation of QoS with immediate effect and maintain these parameters on an ongoing basis.