Now chat & book Meru Cabs on Facebook Messenger

BANGALORE, INDIA: Cab services provider, Meru Cabs has now integrated their cab booking system with Facebook Messenger to provide automated cab booking facility.

Adopting the latest technology, Meru aims to widen their customer base by providing convenient and seamless cab booking access to its users.

Siddhartha Pahwa, Group CEO, Meru Cabs said, “With this new feature, the process of booking a cab has become as convenient as chatting with a friend on Facebook messenger.”

Meru’s entire range of taxi services will now be accessible to Facebook users via Facebook Messenger and will allow them book cabs through key words, intelligent chat bot and conversational question- answers through the service called Meru Messenger Bot. 

How it works?

Facebook messenger users can simply search “Meru Cabs” on Facebook Messenger under ‘Bots and Business’ section and begin interaction.

After the initial mobile number verification (one time), the user starts a normal chat with Meru Messenger Bot to book a cab.

Once the location is shared on the chat box, the user is then directed to choosing fleet available for the trip with the estimated time of arrival.

Once confirmed, the Meru Messenger Bot responds on real time basis with the cab details along with the chauffer’s mobile number. The bot enables the user locate his/her cab and check the fare details also.