Facebook Messenger users on iOS are experiencing device freeze while typing messages, according to a report from TechCrunch.
According to the affected users, Messenger is "totally broken" and freezes after they type a few words in a chat window. Users have tried force closing the app, as well as deleting and reinstalling it, but nothing has yet fixed it. Facebook confirmed that it is looking into the bug, "but for now there's no word from the company on what is causing it and how it plans to fix it."
User @brians_books offered the best view of the problem with a screen recording.
@messenger your app is totally broken on iOS 11 right now. I can only type 1-2 words. pic.twitter.com/Dx82BJVwEm
— 📚Brian's Book Blog📚 (@brians_books) January 18, 2018
Not all iPhone users are impacted by the bug. Furthermore, closing and opening the app would not fix it. And this isn’t an iPhone keyboard bug either, as the keyboard works fine in other apps.
Earlier this week, Facebook vice president of messaging products, David Marcus, admitted that Messenger's mobile app has become "too cluttered" and they are working to streamline the messaging app soon.