MakeMyTrip and Meru partner to offer ultra-sanitized airport cab service for safe & seamless travel

Hospitality giant and MakeMyTrip, in a recent update, has partnered with the cab-sharing startup Meru.

About the partnership

MakeMyTrip has partnered with Meru to provide ultra-sanitized cab services across all major airports in India. Through this partnership, the company aims to continue extending a seamless and connected air travel experience on a single platform. Customers can now do jobs from booking flight tickets to experiencing a safe and contactless cab journey. All of this will be possible while maintaining the hygiene and safety of travellers.

Further, to offer a hassle-free booking experience, the company has integrated the cab booking option into the flight’s funnel. This will enable flyers to book their flight and airport cab service, together, with just one click.

Further, MMT is also working collectively with airline partners to elevate safety standards at various travel touchpoints. In parallel, the company through its various awareness-building initiatives continues to encourage travellers to adopt and practice personal hygiene. It also has mandated safety norms while flying and riding with cab partners.

Some of the practices include:

1. Minimizing the exposure of the driver-partner and the passenger throughout the trip.

2. The company is also looking to maintain stringent hygiene measures at all touchpoints.

3. Further, there is an ozone sanitization that helps control the spread of virus and bacteria inside the cab.

4. The company also sprays Isopropyl Alcohol (IPA) for the cab’s exteriors.

5. Further, there will temperature checks of the driver-partner at the designated sanitization hubs at the airports.

6. Additionally, there is an Air-protect Barrier sheet between the rider and the driver-partner.

7. Also, alcohol-based hand sanitizer will be available in the cab.

What did the companies have to comment on this partnership?

Parikshit Choudhury, Chief Business Officer –Ground Transport of MakeMyTrip said:

Through this partnership with Meru, we are confident of addressing one of the most real concerns of travellers during this difficult time, that of their safety. The partnership will help us provide a seamless and safe experience and takes one big worry away for our users who are flying, by helping them pre-book their airport transfers. With its exemplary safety standards for both riders and drivers, this partnership helps us prioritize travellers’ health and safety at all times of their travel journey.

Further, Sandeep Dongre, COO at Meru said:

Meru has always put its best foot forward when it comes to riding safety and reliability. During this challenging time, Meru has implemented 7-tier safety measures to provide safe ride experience to our passengers, driver-partners and also our ground staff. With this partnership, Meru compliments MakeMyTrip by providing safe and sanitised ultra-hygienic cab services to all the passengers travelling to and fro airport. Thus completing the entire travel value chain for a customer. The synergy between the two brands will ensure a seamless travel experience to our riders.