BANGALORE, INDIA: Studies suggest that more than 40pc of customers are logging on through mobile devices now rather than going into the branch. As the market evolves rapidly, the banks have also felt the needs to become more agile to address the market changes.
Embracing digital, managing cross-channel experience of the new generation of tech-savvy customers are two most challenging tasks for the banks now , said Raghavendra Bhat, General Manager – IT, Karnataka Bank. A highly available and scalable IT and storage infrastructure is needed for this.
Karnataka Bank has been an existing customer of Hitachi Data Systems(HDS) and it trusted HDS with enterprise storage, as it upgraded to the core banking solution (CBS) infrastructure, said Vivekanand Venugopal, Vice President and General Manager, Hitachi Data Systems, India.
For migrating from the older platform to the existing one, Karnataka bank evaluated storage vendors, and opted for HDS for the Flash, zero data loss and seamless data migration offering.
Solution: Enterprise storage platform utilizing Hitachi Flash drives to provide zero data loss on core banking solution.
Hardware: G1000 at DC and DR
Software: SVOS, Hitachi Tuning Manager, Hitachi Command Director, Hitachi Local replication, Hitachi Remote replication, DR Extended replication, Hitachi Tiered Storage Manager, Hitachi Dynamic Tiering
Using HDS solution Karnataka bank has been able to see 2-3 times speed improvement in many of the business process and significant reduction in response time on CBS.
A reduction of total of 5 hours was achieved in daily backup, EOD(End of Day) and BOD(Begin of Day) process.
Quarterly SB provisioning run happens with 3DC in place which was not the case earlier.
Backup is taken from clone so that there is no change in that.
The bank saw improved TCO with 60pc reduction in the data center costs. It consumed less floor space and only took 1/3d of the earlier setup.