Hortonworks data platforms support subscription now spans both on-premise and cloud

NEW DELHI, INDIA: Hortonworks, the innovator of open and connected data platforms has announced a new software support subscription to provide seamless support to organizations as they transition from on-premise to cloud.

In today’s cloud-first world, more and more companies are choosing to move workloads to the cloud for greater agility and flexibility. Hortonworks Flex Support Subscription gives customers a single Hortonworks Data Platform (HDP) support subscription that is transferable between cloud and on-premise deployments, allowing for simpler adoption of a connected data architecture.

“Our customers are moving to the cloud in unprecedented numbers and they need a support model that matches today’s reality of hybrid deployments with variable load factors,” said Jamie Engesser, vice president of product management at Hortonworks. “For the first time, Hortonworks customers can purchase one support subscription that gives them the flexibility to deploy HDP in the cloud, on-premise or in hybrid architectures as needed.”

With Flex Support, Hortonworks is easing customers’ transition to cloud and hybrid cloud architectures by matching its software support model with the resiliency and flexibility customers expect from the cloud. Customers gain freedom to meet fluctuating business demands not just in monthly capacity, but also in choice of infrastructure.

The single support subscription encompasses HDP on-premise and in the cloud, as well as cloud services providing expert guidance to optimize Spark, ETL and analytics workloads in Hortonworks Data Cloud for AWS. Altogether, Flex Support provides enterprises with agility and seamless support optimized for their specific big data infrastructure requirements.