HCL launches AI–powered process transformation platform and consulting

NEW DELHI, INDIA: HCL Technologies has launched ‘Cognitive Orchestrated Process Autonomics (COPA)’ Platform for enterprise-wide process revamp and ‘Transformation through Autonomics & Orchestration (TAO)’, bringing consulting services to enterprises, looking to rebuild their business and IT systems on the foundation of AI.

“The success that we have seen in bringing the impact of AI to our enterprise customers, since we launched DRYiCE two years ago, has allowed us to amass an incredible amount of invaluable real world experience about the practical aspects of AI applications,” said Kalyan Kumar, CTO – IT Services, HCL Technologies. “For enterprises looking to rebuild their systems on the foundation of AI, we have introduced next–generation offerings and platforms.”

HCL DRYiCE Autonomics & Orchestration suite offers end-to-end and full stack Automation covering IT services, business services, digital operations and business processes.

DRYiCE COPA platform applies smart AI–powered elements to the front, middle and back–office processes, driving end-to-end automation and orchestration of IT/Business Processes and creating a ‘Unified Office’.

DRYiCE TAO is an Autonomics & Orchestration assessment and strategy consulting service, helping organizations chart out a detailed and descriptive pathway to an AI-powered future.

DRYiCE COPA platform brings together the best of Robotic Process Automation (RPA), Orchestration, Artificial Intelligence, Machine Learning, and the Natural Language Processing–enabled Cognitive Virtual Assistant, ‘LUCY’. COPA automates entire IT or Business Process chains end–to–end in a seamless way, delivering a ‘Unified Office’ experience to end–users. It achieves this by integrating back–end RPA with front–end NLP and A.I for judgmental decision making, enabling accurate recognition of queries and offering real–time deliverables.

DRYiCE COPA and DRYiCE TAO are powered by a team of 200+ autonomics specialists, including professionals certified on cognitive platforms like WorkFusion Smart Process Automation.