BharatPe elevates Dhruv Dhanraj Bahl to Chief Operating Officer (COO)

BharatPe is one of India’s largest merchant payment network. The startup has recently won the National Startup Awards 2020 under the FinTech category. The company, today, announced that it has elevated Dhruv Dhanraj Bahl as its Chief Operating Officer (COO) with immediate effect.

In his new role, Dhruv will be leading Operations across Customer Support, Deployments - QR, Swipe & Cards, KYC, Loan Disbursals and Lead Generation. Dhruv will incrementally be responsible for building the Distributor-to-Retailer lending product for BharatPe.

About Dhruv Dhanraj Bahl

Bahl is an INSEAD alumnus with extensive experience across industries and domains. He has worked with renowned brands in consulting, financial services and healthcare during his career. Prior to joining BharatPe in January 2020, Dhruv was the Chief Business Officer at Roadzen where he led the organization across geographies.

Dhruv Dhanraj Bahl, Chief Operating Officer (COO), BharatPe

He has also worked at Airtel Payments Bank as Head - B2B (Institutional & Corporate Sales)/Value Chain Alliances and at Paytm as AVP-Business. Further, he has worked with Fortis Healthcare for 5+ years, where he held multiple roles. Dhruv has a consulting background and has also worked with Bain & Company.

From the founders

Commenting on the elevation, Ashneer Grover, Co-Founder and CEO, BharatPe said:

“We are committed to a high-performance culture at BharatPe. Our talent is our biggest asset. We believe in nurturing and applauding the best in the team. Dhruv has been one of our top performers who understood our vision from Day 1. He has worked as an ‘anchor’ to transform operations and experience for our merchant partners. Under his leadership, we will set new benchmarks in customer experience and operations in the fintech industry in the times to come.”

Jasneet Kaur, CHRO at BharatPe added that BharatPe has completed the second round of performance reviews. “This is a time when companies are exercising restraint in awarding appraisals,” she said. The company, though, aims to committed to the talent agenda of ‘recognizing and rewarding our best’. “Internal growth of people is as important for us as is attracting high-quality talent,” she, further, added.