Bajaj Tempo launches India’s first e-automotive store

MUMBAI: The Pune-based Bajaj Tempo has launched India’s first e-automotive
store to facilitate Dealer Relationship Management on mySAP.com. A
Business-to-Business application, the Dealer Integration Kiosk allows Bajaj
Tempo’s partners to transact business online. "The Dealer Integration
Kiosk will empower all our dealers, who are our interface with our customers,
irrespective of their location, to access real-time information on product
requirements and maximise the efficiencies of their sales cycle," said
Abhay Firodia, Chairman and Managing Director, Bajaj Tempo.

Bajaj Tempo, which has a network of 250 dealers spread across the country,
accounts for 5,600 vehicle purchase order transactions and 15,000 spare part
purchase order transactions a year. "Through mySAP.com, we are now
optimising our supply chain management via the Internet, allowing dealers to
visit the online product catalogue, place orders and check status, and even view
account information on the web," added Firodia. mySAP.com is an open
collaborative business environment of personalized solutions on demand that
enables companies of all sizes and industries to fully engage their employees,
customers and partners to capitalize upon the new Internet economy.

The Dealer Integration Kiosk provides information on the latest offerings and
options, number of vehicles in production, spare parts available through its
product catalogue, besides placing an order through the catalogue which allows
immediate calculation of prices. The order entry facility also posts a date
depending on availability. Prior to placing the order, dealers can check the
status on availability of vehicles and spare parts through availability to
promise section.

The services available for dealers and their representatives also allows
dealers at the end of the transaction to determine the status of his accounts,
including outstanding payments, cleared items, and can contact the accounts
department directly for any pending actions through the account information
facility. The order status facility gives dispatch dates and times are logged
for real-time status of shipments, and delivery.