Avaya delivers integrated unified communications and team collaboration

USA: To address the growing demand for easy-to-use, integrated, unified communication and team collaboration, Avaya announced the addition of cloud-based team collaboration to the Avaya Equinox Experience, the company’s unified communications and collaboration user interface and cloud service.

The Avaya Equinox Experience is a sleek, personal user interface for one-stop access to voice, video, chat communications channels, calendar, meetings and more. The “mobile-first” screen provides at-a-glance visibility to everything that a user needs in real time: schedule, contacts, messages, voice, and video.

The enhanced Avaya Equinox Experience will provide and support persistent messaging, ad hoc and scheduled meetings, with audio and video conferencing, screen and file sharing and task assignment.

With the addition of team collaboration, Avaya Equinox users can create and enter team rooms organized by a variety of categories with members both inside and outside of the organization, essentially breaking down the boundaries of a company’s communications infrastructure.

As an example, a sales team creating a proposal could use Avaya Equinox team collaboration and create rooms for customer presentation and demonstration planning, configuration and bill of materials, project pricing, and discounts, contracts, installation planning and services. The sales team could invite both internal and external team members for an easy, persistent and trackable means of communicating, individual or group meetings, sharing presentations, spreadsheets, installation diagrams, and speeding decision-making.

Laurent Philonenko, SVP and GM, Solutions and Technologies, Avaya said, “The market is rife with applications claiming to enable employee productivity, but few deliver the level of integration that crosses communication channels and modes, context and contacts, workflow activities and infrastructure boundaries.”

Being an enterprise-grade solution, Avaya Equinox provides a higher level of security over consumer-grade messaging and applications. The cloud-based, team collaboration capabilities are available standalone and also easily integrate with on-premises deployments of Avaya Equinox supported by Avaya’s communications platforms- Avaya Aura and Avaya IP Office.