Alexa becomes unresponsive after server outage

Amazon Alexa briefly lost its voice with the voice-controlled digital assistant going down across the US.  According to Downdetector.com, a website that monitors technology outages and service interruptions, issues with Alexa began after 9:30 a.m. EST.

A regional outage impacting Amazon’s servers led to Alexa becoming unresponsive to Echo products and other devices that support the assistant.

Alexa is down. How do I turn on my lights now?

— Steve Kovach (@stevekovach) March 2, 2018

I also can't use Drop In on my Echo Show. Amazon's Alexa Super Bowl ad looks prescient!

— Len Edgerly (@lenedgerly) March 2, 2018

Around 53 percent users said the problem was caused due to the lack of connection to the server, while 38 percent blamed the log-in process of the Alexa. Around 8 percent reported the problem on some official forums and other websites. But users are still able to control their smart appliances via the Alexa app.

Users have encountered the blue ring on the Amazon smart speaker, which remains lit for around 15 seconds without Alexa answering anything. After that, Alexa's voice says it has lost its connection. Along with that users can also get a red light with Alexa's voice asking them to try later.

All of this is happening because of ongoing issues with Amazon Web Services (AWS). Numerous applications that rely on AWS have encountered downtime due to the issue.