Alcatel-Lucent enterprise solution brings new applications for SMBs

BANGALORE, INDIA: A new set of collaborative applications and capabilities have been added to the Alcatel-Lucent OpenTouch(R) Suite for SMBs giving employees, businesses and channel partners better communications tools to help business grow.

The newest OpenTouch applications designed for SMBs (small- and medium-sized businesses) simplify unified communications while also expanding mobility and BYOD solutions.

This new release provides the following enhancements and updates:

- The Alcatel-Lucent OmniPCX(R) Office RCE release 10.1, a feature-rich, converged communication server designed for SMBs, delivers a more powerful CPU, with no moving parts, to create higher levels of reliability without sacrificing functionality or capacity, while reducing the cost of the solution.

- New Alcatel-Lucent PIMphony Touch, a communication application within the OmniPCX Office RCE, delivers collaborative functionalities for office workers in Win8 Modern User Interface environments. It is available now on Windows tablets and laptops, enriching the existing PIMphony offer to mobile users. The tiled inetrface allow users to slide between applications and capabilities, provides a telephony presence and instant messaging.

- New features provide telephony presence and a call history per contact, and is available now on Windows Phone in addition to iPhone and Android.

- The SIP companion in VoIP moade add-on for the Android and iPhone versions of the OTCV Mobile application enable voice calls to be routed over IP. Users can avoid high voice charges while roaming by routing calls as VoIP over wifi and their flat rate data plan.

- The 8242 DECT Handset is supported in IP configuration and supports Bluetooth accessory device connections. Notification and location capabilities, along with one-button alarm functions, benefit mobile employees in hospitality and other industries. A large, color screen, HD audio-ready superior sound quality, and USB connectivity make for a better user experience.

- The Get Call instant one way call switch feature gives the user the ability to switch from deskphones to mobile DECT phones with one click.