Aarogya Setu launches IVRS Number 1921 for those who don't have smartphones

As soon as the Aarogya Setu App was released, it saw a very high number of downloads. It is used to monitor your health condition and intimate you about any positive cases round you. But there was a slight problem with how it operated- people who did not have smartphones.

In a recent development, the Ministry of Health and Family Welfare solved that problem as well. In a press release, the MoHFW stated that they have launched a helpline number facility for people who don't have a smartphone. They just have to dial 1921 and they will get a callback. The release read:

For including the citizens with feature phones and landline under the protection of Aarogya Setu, the “Aarogya Setu Interactive Voice Response System (IVRS)” has been implemented. This service is available across the country. This is a toll-free service, where citizens are asked to give a missed call to the number 1921 and they will get a call back requesting for inputs regarding their health.

This service is available in 11 languages. The caller asks questions similar to that asked on Aarogya Setu. Based on the responses, citizens will get an SMS indicating their health status. They will get further alerts for their health.

The inputs that the citizens give, the government will make a database of it. later, the numbers will send the processed information as alerts to the citizen on the action to be taken to ensure their safety.

About Aarogya Setu:

Aarogya Setu Mobile App is developed by the Ministry of Electronics and IT. It enables people to assess themselves the risk of their catching the Corona Virus infection. It will calculate this based on their interaction with others, using cutting edge Bluetooth technology, algorithms and artificial intelligence. Hence, All the citizens are urged to download the mobile application. This is designed to keep a user informed, in case she/he crosses paths with someone who has tested positive.

Follow here, for more updates on the app.