Enterprise, today, increasingly demand more business value and productivity gains from technology investments. This, primarily as business operations reliance on IT infrastructure continues to grow and the focus now shifts on minimizing risks of IT infrastructure issues.



    IT infrastructure management has always been a challenge. Added to the increasing challenges are the other issues the IT industry has to grapple with like attrition and retention of employees or the operational challenges that arise from geographically distributed IT infrastructure.

    Consequently, CIO’s find it difficult to measure and present the ROI on every increasing investments and expenses.

    The alternative solution is Automated IT Infrastructure Management Service or NOC Inside.

    Network Operation Center- Inside or NOC Inside is an annuity service with low upfront costs for IT infrastructure monitoring and management. The automation is implemented within the IT organization’s offices with no additional costs on bandwidth. The security issues are redundant and the periodic IT advisory engagements are assured for specific needs operational and planning needs.

    Its zero risk of obsolescence ensures free automation upgrades and importantly its service leverages the operational expense (OpEx) model instead of Capital Expense (CapEx) model.

How NOC Inside helps IT operations?
    On demand, out of the box, real time dashboards and historical reports are available as part of the built in web based single console that aid resource utilization and capacity planning.

    NOC Inside monitors core IT services and ensures availability and accountability of these services at the branches.

    It’s end to end, integrated, non-invasive, agentless IT monitoring capability helps the IT team in easy & faster deployment of monitoring across local and remote servers, database, applications.

    It’s flexible notification and escalation capabilities are used for proactive monitoring of faults and performance breaches.

    It’s IP Traffic Usage Analysis service is configured to process Cisco Netflow based flows and is used to audit bandwidth usage and troubleshoot rouge/bandwidth hungry applications across locations and departments.

    It’s Issue tracking & Helpdesk management service provides integrated support for Incident, Problem, Change, Configuration management.

    It streamlines service request, routing, tracking, escalation, resolution and closure and brings in accountability within each department. The automated routing and SLA monitoring capabilities reduces closure times and improves end user satisfaction.